Thomas Mazzone

 

38 Tower Hill Road ½ North Reading, MA 01864 ½ 978-604-2779 ½ tmazz883@gmail.com

 

 

Resourceful professional capable of leading a full range of operations within a frozen food warehouse environment, including product logistics, vendor relations, financial reporting and staffing. Well versed in overseeing accounts payable / accounts receivable and payroll. Proactive in attention to proper equipment maintenance and repair. Proven ability to promote healthy, secure and safe working conditions while adhering to government regulations and industry standards. Strong talent for providing exemplary customer service and support. History of working with a Teamster-organized workforce.

 

Areas of Expertise

 

Ø        Operations Management	Ø        Accounts Payable / Receivable	Ø        Process Multitasking
Ø        Analytical Problem Solving Ø        MS Office Ø        Staff Training & Supervision	Ø        Frozen Food Industry Expertise Ø        Vendor Negotiating & Relations Ø        Safety & Quality Assurance	Ø        Customer Service Skills Ø        Quickbooks Pro Skills Ø        Shipping / Receiving Processes

 

Wilmington Cold Storage, Stoughton, MA2013 – Present

Frozen Food Warehouse Manager

s         Supervise a team of non-union staff members in a frozen food warehouse – ensuring quality and accuracy.

s         Manage operations toward excellent customer service, needs assessment, team building and shipping / receiving processes.

s         Sequence warehouse operations to maximize efficiency while quickly responding to customer needs.

s         Organize preventive maintenance operations, and service sprinkler and alarm systems.

s         Effectively adjust staffing levels according to workload, and arrange vacation coverage.

s         Communicate frequently with customers regarding satisfaction and possibility of new business.

s         Update food safety and security plans and HACCP programs.

 

Millbrook Cold Storage, Inc., Somerville, MA1986 – 2013

Operations General Manager, VP

s         Oversaw all cold-storage operations while assuring efficiency, customer satisfaction and deadline-orientation. 

s         Optimized company operations by fully maintaining all handling equipment and refrigeration systems.

s         Provided outstanding customer service, generating word-of -mouth and repeat business.

s         Ensured accuracy in all accounting and business operations while utilizing a data tracking system.

s         Led and supervised Teamster Union organized staff while driving productivity with a team-driven focus.

s         Updated and improved the company’s business processes.

s         Achieved an average reduction of 5% in utility costs between 2007 and 2013 by introducing and implementing a wide range of energy-saving programs.

s         Promoted and ensured consistently efficient, quality and safety-oriented warehouse operations – assuring all annual loss and damage claims at a level below 0.4% of sales.

s         Utilized an understanding of a 100 ton capacity ammonia refrigeration system.

 

 

Stonehill College, North Easton, MA

Bachelor of Science, Business Administration

 

HACCP Certified

 

OSHA 30-hour Certified

 

Forklift Certified